We have been notified of an outage on the uConnect network which will affect customers in the Wilderley area. We believe this may be a power outage although engineers are currently on route to investigate.
We are currently aware of an outage on the uConnect network in Kynnersley. This may also be affecting some users in the Hortonwood area.
Engineers are currently on route to investigate the cause of the outage. An update will be provided shortly.
Update 1 08/02 18:00 – Engineers have restored power to the equipment which should have returned service to all users on the Kynnersley mast. Users on Hortonwood will still be experiencing problems as the equipment serving that area requires replacement. This can not be performed this evening due to strong winds.
Update 2 09/02 12:00 – Equipment serving Hortonwood has been replaced and full service should now be restored.