Our hosting firewall became unstable at around 12:10 due to a DOS attack targeting one of our hosted servers, causing all servers on the 217.196.1.128/26 IP range to become unavailable for this short time.

The service was unstable for approximately 20 minutes while the source of the attack was found and blocked.

There will be a small outage tonight (13/03/09) at 23:00 lasting for approximately 5 minutes.

This is to allow one of the Core network routers to be replaced.
Hosting customers may notice downtime on their services while this is in progress.

For more information please email support@userve.net.

Hosting network 1 will be down during the window specified above to replace a faulty supervisor engine in one of our switches. Services will be affected for a maximum of 10 minutes, but 5 minutes or less is expected.

This applies to customers with servers whose IP addresses start with 217.196.1.

For more information please contact support@userve.net.

We had a network distribution switch crash this afternoon at around 13:20 that will have affected a number of server hosting customers. The fault was fixed within 10 minutes and service has returned to normal.

No website or email hosting customers will have been affected by this.

For more information please contact support@userve.net.