Hosting network 1 will be down during the window specified above to replace a faulty supervisor engine in one of our switches. Services will be affected for a maximum of 10 minutes, but 5 minutes or less is expected.

This applies to customers with servers whose IP addresses start with 217.196.1.

For more information please contact support@userve.net.

We had a network distribution switch crash this afternoon at around 13:20 that will have affected a number of server hosting customers. The fault was fixed within 10 minutes and service has returned to normal.

No website or email hosting customers will have been affected by this.

For more information please contact support@userve.net.