Archive for the ‘Network’ Category

Maintenance: 1st Aug 2008 00:00 - 00:10

Thursday, July 31st, 2008

Hosting network 1 will be down during the window specified above to replace a faulty supervisor engine in one of our switches. Services will be affected for a maximum of 10 minutes, but 5 minutes or less is expected.

This applies to customers with servers whose IP addresses start with 217.196.1.

For more information please contact support@userve.net.

Distribution Switch Crash

Wednesday, June 4th, 2008

We had a network distribution switch crash this afternoon at around 13:20 that will have affected a number of server hosting customers. The fault was fixed within 10 minutes and service has returned to normal.

No website or email hosting customers will have been affected by this.

For more information please contact support@userve.net.

Internet Routing Problems

Friday, May 2nd, 2008

There currently seems to be some routing issues at the main london internet exchange which may affect customers entering our network via that route.

These problems will affect a large number of ISPs and you may notice intermittent problems browsing the internet.

The problem is curently being monitored and seems to be slowly stabalizing.

You can see how traffic has been effected by going to the link below :

https://www.linx.net/pubtools/trafficstats.html?stats=day

Thank You, Noc Team