We have recently had large problems with spammers using security holes in customer websites to send out unsolicited email.

Most sites with email functionality are configured by default to use the web server itself as the reply address. This makes tracing the source of the emails near impossible. We have therefore had to take the step of disallowing any mail that doesn’t have a valid reply address.

If you have a website hosted with us that has a legitimate reason to send email, please ensure that your site is configured to provide a valid, working reply address or you may find the emails are no longer delivered.

These steps should ensure that our services remain stable and responsive for our customers.

If you have any problems or need help checking your site, please contact support@userve.net.

This entry was posted on Monday, May 5th, 2008 at 12:16 am and is filed under Security, Email, Web Hosting. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.