Our hosting firewall became unstable at around 12:10 due to a DOS attack targeting one of our hosted servers, causing all servers on the 217.196.1.128/26 IP range to become unavailable for this short time.

The service was unstable for approximately 20 minutes while the source of the attack was found and blocked.

We will be upgrading our core shared hosting system at 20:00 on Tue, Nov 10.
The upgrade will be take approximately 1 hour, although services will begin to come back online after 20 minutes. During this time customers will be unable to send/recieve email or access websites on shared hosting.

We will also be replacing the core hosting switch at around 22:00. This will affect most customers other than those with dedicated network feeds. Please contact support@userve.net to find out if this will affect your service. Downtime for this stage of the upgrade should be less than 5 minutes.

We will be performing an upgrade to our core routers on 26/10/2009 at 23:00.

There will be a short interruption to service while networks are moved from the existing hardware to the new routers.

For more information please contact support@userve.net

There will be a small outage tonight (13/03/09) at 23:00 lasting for approximately 5 minutes.

This is to allow one of the Core network routers to be replaced.
Hosting customers may notice downtime on their services while this is in progress.

For more information please email support@userve.net.

We have had stability problems with one of the main internet feeds to our Data Centre this morning.
The affected link has now been temporarily disabled while the problem is resolved, so all services should return to normal.

An update will be posted when the problem has been fixed and the link re-enabled.